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Health & Social Care

EBUILDING THE HEALTH AND SOCIAL CARE SECTOR

The health and social care industry is facing huge change. With new technology emerging and breakthroughs in medicine, there are many opportunities. These opportunities don’t come without challenges though: growing and ageing populations, diminishing budgets and rising prevalence of chronic and complex diseases. 

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HOW THE HEALTH & SOCIAL CARE INDUSTRY USE OUR SERVICES

FORECAST AND OPTIMISATION

Using artificial intelligence and machine learning techniques we help understand predicted demand and use that to help you plan for the future.

SERVICE DESIGN

Achieve your needs with a service blueprint that clearly maps out the end-to-end patient journey. Help your teams plan and organise their work to create a seamless and coherent pathway.

LOCAL DIGITAL ROADMAPS

Create, shape, document and deliver your vision of the digital future direction for organisations, professional groups and citizens.

BI AND DATA VISUALISATION

By understanding local and national data collections we can create role based actionable insights to help shape future decisions.

DESIGN RESEARCH

Create real empathy with your users to understand what they really need and why. From there, gain insight into how users experience your product through our continuous usability testing.

PERFORMANCE IMPROVEMENT

Support patients, staff and the public with the appropriate use of technology. Access targets, quality and cost of care can all be achieved through performance improvement.

WE DELIVER TRANSFORMATIVE OUTCOMES

We provide deep industry experience and quality at scale to deliver positive outcomes.

FORECASTING AND OPTIMISATION

Forecasting the progression of a disease or the expected utilisation of a part of a hospital is challenging. Using artificial intelligence and machine learning techniques our team can help to understand predicted demands and use that to plan staffing schedules, smooth bed demand and make best use of expensive areas of hospitals such as operating theatres.

We achieve Forecasting and Optimisation through Technology & Engineering and Data & AI

SERVICE DESIGN

Gain insights and perspectives to define a problem space, user needs and technical and policy landscapes that can help you to design creative solutions.

Design a to-be service that enables your users to achieve what they need in a consistent and seamless way. Create a service blueprint that clearly maps out the end-to-end user journey, technology landscape and data dependencies. Service blueprints are designed to help your teams prioritise and organise their work, so they can create a seamless and coherent solution for patients and healthcare professionals.

We achieve Service Design through Design, Strategy and  Data & AI.

LOCAL DIGITAL ROADMAPS

Our teams will help bring people together at STP level to create, shape, document and deliver a shared vision of the digital future direction for organisations, professional groups and citizens.

Built on the ability to deliver the vision, we provide a tech agnostic view on how technology can change the local health and social care landscape for the better.

We achieve Local Digital Road mapping through Design and Strategy 

BI AND DATA VISUALISATION

Healthcare systems run on data and information. Through deep understanding of local and national data collections we create role based actionable insights. We understand the need for information design to ensure people have the correct details at their fingertips to make time sensitive decisions consistently.

We achieve BI and Data Visualisation through  Data & AI and Strategy.

DESIGN RESEARCH

Create real empathy with your users to understand what they really need and why, to gain perspectives and ideas that will develop better products and services. Make sure your products and services can be used by everyone, including people with disabilities, in every situation. Gain insights on how users experience your product through our continuous usability testing. We’ll help prioritise features, iterate interfaces and inform the product roadmap.

We achieve Design Research through Design, Strategy and Data & AI.

PERFORMANCE IMPROVEMENT

The Long Term Plan for the will signal a reset on performance over the next five years, as frontline staff and managers continue to ensure record numbers of patients get the healthcare and support they need.

The has a significant number of obligations to patients, staff and the public for access targets, quality and cost of care.

All of these can be achieved and maintained through appropriate use of technology to keep people in good health and out of hospitals, to support staff wellbeing, training and workload and to link up care for patients undergoing active treatment.

We achieve Performance Improvement through Technology & Engineering, Cloud & Platform, Managed Service, Data & AI, Strategy and Design.